Privacy Policy for AutoPro Solutions Ltd.

AutoPro Solutions Ltd. is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including the distribution of automotive goods, wholesale car accessories, supply of tires and wheels, bulk automotive oils and fluids, professional automotive tools kits, wholesale auto cosmetics, and industrial automotive chemicals. We operate from 14 Regent Street, Westminster, London, SW1Y 4PQ, United Kingdom.

1. Information We Collect

We may collect various types of information from and about users of our services, including business contacts, prospective clients, and partners. The information we collect falls into the following categories:

• Personal Identification Information: Name, job title, company name, business address, telephone number, and email address. This is typically collected when you make an inquiry, place an order, or engage in business correspondence with us.
• Commercial Information: Records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies related to our automotive product offerings.
• Correspondence Information: Details from our communications with you, including details from phone calls, emails, or written correspondence related to our services.

2. How We Collect Your Information

We collect information in several ways, including:

• Directly from You: When you contact us by phone, email, or physical mail, make an inquiry about our products (e.g., automotive parts, tires, oils), or place an order for our wholesale services.
• From Third Parties: We may receive information about you from credit reference agencies, marketing partners, and public databases in the course of operating our business, particularly for business-to-business engagements.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• To Provide and Manage Our Services: Fulfilling orders for automotive parts, tires, and accessories, managing accounts, and providing customer support.
• To Communicate with You: Responding to your inquiries, sending service updates, and providing information about our products and services.
• For Marketing and Promotional Purposes: With your consent, we may use your information to inform you about new products, special offers, and other information we think you may find interesting, related to our automotive sector.
• For Internal Business Operations: For data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our services, products, marketing, and your experience.
• For Legal and Compliance Reasons: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. Disclosure of Your Information

We may share your information with selected third parties in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers will only have access to information necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of the information.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of AutoPro Solutions Ltd., prevent or investigate possible wrongdoing in connection with our services, protect the personal safety of users of the service or the public, or protect against legal liability.

5. Data Security

We implement appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.

6. Your Data Protection Rights

In accordance with applicable data protection laws, including the GDPR, you have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details provided below.

7. How Long We Keep Your Information

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your personal data, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AutoPro Solutions Ltd.

14 Regent Street, Westminster

London, SW1Y 4PQ

United Kingdom